About Us

We strive to provide the highest level of service, knowledge, and integrity in your real estate transaction.

Our Belief

We are “all in” with our clients when it comes to representation. We take the time to listen to you before we speak, because after all, we are here to work for you. You are not “just a number” but someone we like. We are long time trusted advocates for our clients. Relationships are the heart beat of our business. So rest assured that your needs are our priority.

Our Experience

Getting the “deal” is more than having the highest dollar offer. Likewise, the highest dollar offer may not always be the best offer. How do you figure it out?  We are experienced in the art and business of real estate. Let us help you navigate the complex, expensive world of Bay Area real estate.

Our Promise

Delivering client success is what it’s all about for us. We are not “traditionalists” when it comes to our clients. The majority of our business comes from referrals; not traditional outreach marketing. If we keep getting referred by clients, we think it’s safe to say we delivered for them! Let our experience, market knowledge & existing agent relationships give you an edge up on the competition.

The Haven Team

As a team, we are seasoned, trusted, and committed to putting our client’s interests first.

Let us offer you a straight-forward, honest & enthusiastic approach to real estate in San Francisco, Marin, and the East Bay.

Susan Doolittle
Real Estate Broker
Susan Doolittle
Real Estate Broker
Over 20 years experience providing full-service residential real estate marketing, buying and selling in the San Francisco Bay Area.
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Lea Ann Kjome
Operations Manager
Lea Ann Kjome
Operations Manager

Services

At Haven we recognize that each client has unique needs and we offer expertise for every type of real estate transaction.

Buyers
Buying real estate can be a stressful process that often conflicts with your daily professional and family responsibilities. Considering a home is often one’s largest individual investment, you need your own Broker that has an intelligent, focused yet discreet approach to find you the perfect property.
Sellers
Our clients expect attention to detail. They know that the extra effort we put forth will reward them by maximizing the returns from selling their property. Our real estate marketing is not a formulaic “one size fits all” proposition. Rather, it’s a unique exercise that is both part art and science; custom tailored to your home and the market conditions when your home is listed. Proper marketing to yield the best return on your home is our goal.
Developers
Our developer services offer more than just sourcing a project. We bring “best of class” talent in risk mitigation, marketing, sales, escrow management and design. Once we source a project for a client, the real work starts. Project feasibility and a thorough marketing analysis will determine the highest and best use as well as R.O.I. for a given project.
Investors
San Francisco offers investors numerous challenges; tenant’s rights, rent control and in-law units are just a few of the many minefields that need expert navigating. Often times, these challenges create outstanding opportunities for savvy investors that have the right broker to source and evaluate deals. We advise you with a simple goal; deliver you the right property to maximize the return on your investment.
Probate & Trust
Our services allow you to focus on your probate & trust client relationships; affording you the confidence to delegate the busy field work to a skilled professional. When it comes to the special processes involved during probate and trust administration, attorneys, executors, trustees, licensed fiduciaries, and conservators rely on Susan for her trusted experience and value added services.
My family and I have worked with Susan on at least five real estate transactions. She has represented us with the utmost of professionalism and attention. She has made every transaction move smoothly through the process. Her attention to detail is remarkable. She listens to our desires and goals and actively promotes our interests. She is very knowledgeable about the current market and provides the guidance to maximize every transaction to our benefit. She is our go-to broker in the real estate industry.
by Dan S.
Retired
Thanks for all your assistance these past several months. Although it took some time, I do believe the house went to the "right" buyer and we made a sound decision. Your expertise and constant support during this process proved to be invaluable.
by K. Chin
Retired
Susan provided outstanding insight, guidance, and negotiating savvy throughout the purchase of our new house in Oakland and the sale of our condo in San Francisco. Her vast real estate experience, extraordinary efficiency and laser sharp ability to identify and skillfully address potential hiccups before they could ever surface helped us feel eminently more confident in our ability to secure a home for our family in this very competitive market. Susan offered the complete package of what we were looking for in an agent – someone who could clearly explain the pros and cons of each home we looked at and each choice point – someone who could exert just the right amount of influence on contractors, agents and loan officers in order to position us for success, while always maintaining the utmost integrity and respect for our decisions throughout the process. Everyday that passes we feel gratitude for our beautiful home. Thank you, Susan, for helping make our aspirations reality!
by Lauralyn Bergstedt
Teacher
Susan has bought two places for us and sold one. She is the best agent that we have ever worked with. She is honest, straightforward, and works tirelessly for you, always placing the client first. Susan is incredibly knowledgeable about the market, and skilled at developing winning offers on the buyer's side and evaluating and responding to offers on the seller's side. She has vast experience working with lenders, lawyers, and contractors and makes that knowledge work for you. Susan is charming, genuine, a joy to work with, and a people-person, who relates well to other agents. We recommend Susan without reservation. You cannot do better.
by Adam Belsky
Attorney
Soon after moving to San Francisco to start a new job, I contacted Susan Doolittle following a glowing recommendation from a colleague. I started with zero knowledge about real estate, but it was obvious from our first meeting that Susan was friendly, down-to-earth, and deeply knowledgable about the market, with extensive experience working with both buyers and sellers. Four months later we closed on my first home purchase (a condo in the Mission neighborhood), and I couldn’t be happier with the experience. I’ve since referred Susan to several other friends and colleagues, and all have been similarly impressed.
by Shawn Douglas

Professor at UCSF
We worked with Susan to buy a house. She is patient, extremely knowledgable and is a great advocate for her clients. There were several places where Susan pointed out possible structural, plumbing, and electrical issues. Her deep knowledge spans real estate law and procedure, as well as building codes and financing. We found her to be invaluable during the process of buying a new condo. There were all kinds of problems with getting financing on new construction and she expertly navigated us through the process. Susan is down to earth and a very straight shooter. We highly recommend working with her!
by Alisha Holloway
Data Scientist
Susie's extraordinary attention to detail--from initial property search through closing--ensured that I not only found a great new home, but felt protected at every turn. Just as importantly, Susie's easy demeanor and disarming wit made the entire process an absolute pleasure. I simply cannot recommend her more highly.
by Scott Benjaman
Architect
Susie is a fantastic agent. She is smart, a straight shooter, honest, and aggressive when needed. Susie helped me buy two homes (one in SF, one in Marin) and sell one (in SF). I've made two offers to date, and got the home each time, and also did very well on the sales side. Susie gives truly excellent advice, knows her markets, has great relationships with other brokers, provided the information I needed to make good decisions, and was a huge asset in what can be a challenging, stressful process. I actually had a great time working with her too - she has a great sense of humor. I highly recommend her.
by Jon Yolles
Real Estate Developer
I have worked with Susan in buying a home as well as selling a home in San Francisco. 
When we were house hunting, Susan was helpful in cautioning us about 
certain properties that seemed sound at first glance, quickly indicating 
red-flags and demerits we may have otherwise overlooked. 

On the sales side, during an intricate TIC conversion procedure, Susan 
provided personalized counsel and readily connected me with members 
of her team to provide additional information for specialized answers. 
Susan is a responsive agent, easily reached by phone and email; vital when quick, 
informed decisions need to be made. Susan is not only my broker, 
but also a friend.
by Chris Maybach
Film Producer & Editor
Susan is extremely knowledgeable, experienced and dedicated. When we needed to sell our loft condo, we interviewed several agents and Susan stood out as not only the most experienced, but also the only one who had a truly innovative strategy for our particular situation. Throughout the process, Susan was great to work with, very responsive and professional. She is very skilled at assessing people and situations, and this intuition comes in very handy when dealing with buyers. Her experience in many facets of real estate (as an agent, buyer, seller and landlord) was invaluable to us. The entire sales process happened on schedule thanks to Susan. We could not be happier with Susan and could not recommend her enough. 
Susan is truly dedicated to her clients happiness. We are very lucky to have found her!
by Si & Kristina Doan
Biotechnology

We’d love to hear from you.

Contact us to discuss how we can help navigate your next Bay Area real estate transaction.

Susan Doolittle

415-305-9000

DRE #01093297

susan@havenrep.com

Susan works for you. She is happy to talk with you about any property, listing or real estate transaction issue. Clients of all budget levels welcome!

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